Office Hours: 9:00am – 4:00pm
- To report water problems or schedule a routine water shut-off for
repairs contact City Hall at (530) 926-7510
- After Hours Emergencies
The Public Works Department is responsible for water distribution and wastewater collection, maintaining the streets and alleys, including traffic lights, signals, street signs, building and grounds, fleet and equipment, and snow removal.
The primary water source for the City of Mt. Shasta is Cold Creek Springs, located at an elevation of 4,400 feet on Mt. Shasta. The springs produce around 2,000 gallons per minute of the purest, unfiltered and untreated water in the nation. In fact, the City of Mt. Shasta’s drinking water is the 2006, 2008 and 2010 winner of the California Rural Water Association’s Best Tasting Drinking Water in California Award. The City of Mt. Shasta also earned 3rd place in the 2007 Great American Water Taste Test, a national competition held annually in Washington D.C. Others may boast about having the best drinking water, but the City of Mt. Shasta has the awards to prove it!
View Water Conservation Tips.
The Utilities Department is responsible for the cleaning and maintenance of approximately 30 miles of gravity sewer pipe, in accordance with the Sewer System Management Plan currently being developed.
Annual Consumer Confidence Reports
Get current information on the City of Mt. Shasta’s Blue Bag Recycling Program, including recycle pickup dates.